The Understanders is user researcher Matt Gallivan exploring how people use, feel about, and understand AI and other new technologies.

There are three types of posts on The Understanders:

  • 📝 Research summary: a simple breakdown of academic or other publicly-available research - 🆓/🔒 (sometimes free, sometimes paid)

  • 🔥 Commentary: a take on a recent news story or piece of research - 🆓 (free for all subscribers)

  • 🧠 The Understanders research: original primary research done by The Understanders, often in partnership with a third party - 🔒 (for paid subscribers only)

Read more about plans for The Understanders in the inaugural post.

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User researcher Matt Gallivan explores how people use, feel about, and understand AI and other new technologies

People

User researcher writing about how people use, feel about, and understand technology. Former head of user research at Slack, founding member of research teams at Airbnb and Meta, and the first digital audience researcher at NPR.